How to file motor vehicle accident claim?

Filing a Motor Vehicle Accident Claim in India involves a detailed process that ensures victims receive compensation for injuries, damages, or losses incurred due to the accident. Here’s a comprehensive guide on how to file a motor vehicle accident claim, along with FAQs to help you understand the process better.

Step-by-Step Process to File a Motor Vehicle Accident Claim

1. Report the Accident to the Police

  • File an FIR: Immediately after the accident, report it to the nearest police station and file a First Information Report (FIR). The FIR is crucial for any legal proceedings and is required when filing a claim.
  • Gather Evidence: Collect evidence from the accident scene, such as photographs, videos, witness statements, and contact information. This evidence will support your claim.

2. Seek Medical Attention

  • Immediate Medical Care: Seek medical attention for any injuries, no matter how minor they may seem. Obtain a medical certificate and keep all medical records and bills, as these documents will be necessary for your claim.

3. Notify Your Insurance Company

  • Intimate the Insurer: Inform your insurance company about the accident as soon as possible. Most insurance policies have a time limit within which you must report the accident to be eligible for a claim.
  • Submit the Required Documents: The insurance company will ask for documents such as a copy of the FIR, the vehicle’s registration certificate, driving license, insurance policy, and medical records.

4. Claim Process for Different Types of Damages

  • Own Damage Claim:
    • Survey by Insurer: The insurance company will send a surveyor to assess the damage to your vehicle. Based on the surveyor’s report, the insurer will process your claim.
    • Repair the Vehicle: After the survey, you can get your vehicle repaired. Submit the repair bills to the insurer for reimbursement.
  • Third-Party Liability Claim:
    • Legal Notice to the Insurer: If a third party is involved, you must send a legal notice to the insurer of the vehicle at fault, informing them about the claim.
    • File a Claim in the Motor Accident Claims Tribunal (MACT): In case of third-party liability, you must file a claim with the MACT, which has jurisdiction over the area where the accident occurred or where the claimant resides.
  • Personal Injury or Death Claim:
    • Filing a Claim with MACT: In cases of personal injury or death, the claimant or their legal representatives must file a claim with MACT. The compensation is calculated based on factors like age, income, and the extent of injuries.

5. File a Claim in Motor Accident Claims Tribunal (MACT)

  • Jurisdiction: File the claim in the MACT having jurisdiction over the area where the accident occurred or where the claimant resides.
  • Documents Required:
    • FIR copy
    • Medical records and bills
    • Proof of age and income of the victim (in case of death or permanent disability)
    • Vehicle registration certificate
    • Driving license
    • Insurance policy document
    • Any other relevant documents
  • Court Proceedings: MACT will summon the parties involved, including the insurer, to present their cases. The Tribunal will examine the evidence and pass an order for compensation.

6. Settlement of the Claim

  • Compensation Award: After reviewing the case, MACT will determine the compensation amount and direct the insurance company to pay the claimant.
  • Execution of the Award: Once the order is passed, the insurance company is required to deposit the awarded amount in the Tribunal, which will then disburse it to the claimant.

FAQs Related to Motor Vehicle Accident Claims

Q1: What is the time limit to file a motor vehicle accident claim?

A1: In India, the limitation period to file a motor vehicle accident claim is six months from the date of the accident. However, it’s advisable to file the claim as soon as possible.

Q2: Can I file a claim if I was partially at fault for the accident?

A2: Yes, you can still file a claim. The compensation may be reduced based on the extent of your fault, as determined by the MACT.

Q3: What if the driver of the offending vehicle is uninsured?

A3: If the offending vehicle is uninsured, you can file a claim under the “hit and run” scheme or approach the MACT. In some cases, the victim may receive compensation from the government’s Solatium Fund.

Q4: What types of damages can I claim in a motor vehicle accident?

A4: You can claim compensation for:

  • Medical expenses
  • Loss of income
  • Pain and suffering
  • Property damage (vehicle repair)
  • Loss of future earning capacity (in case of permanent disability)
  • Compensation for death

Q5: How is the compensation amount calculated in the case of death or permanent disability?

A5: The compensation for death or permanent disability is calculated based on the victim’s age, income, and the severity of the disability. The calculation may also consider the dependency of the family members on the deceased or injured person.

Q6: Can I settle the claim out of court?

A6: Yes, in some cases, the parties involved may reach an out-of-court settlement. However, it’s crucial to ensure that the settlement amount is fair and covers all losses. Once settled, you cannot claim further compensation.

Q7: Can I file a claim for an accident that occurred in another state?

A7: Yes, you can file a claim either in the MACT of the area where the accident occurred or where you reside.

Q8: What should I do if the insurance company rejects my claim?

A8: If your claim is rejected, you can challenge the rejection in MACT. You can also approach the Insurance Ombudsman or Consumer Court for redressal.

Q9: Is there a minimum compensation for “hit and run” cases?

A9: Yes, under the Motor Vehicles Act, 1988, victims of “hit and run” cases are entitled to a fixed compensation. As of the latest update, ₹50,000 is provided in case of death, and ₹25,000 in case of grievous injury.

Q10: Can I appeal against the MACT’s decision?

A10: Yes, if you are not satisfied with the MACT’s decision, you can appeal to the High Court within 90 days of the Tribunal’s order.

Conclusion

Filing a motor vehicle accident claim in India involves several steps, from reporting the accident and gathering evidence to filing a claim with MACT and ensuring proper compensation. Understanding the process and your rights can help ensure that you receive fair compensation for your losses. If you encounter any issues, it’s advisable to seek legal assistance to navigate the complexities of the claim process effectively.

Disclaimer: This information is intended for general guidance only and does not constitute legal advice. Please consult with a qualified lawyer for personalized advice specific to your situation.


Advocate J.S. Rohilla (Civil & Criminal Lawyer in Indore)

Contact: 88271 22304


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